Hello, I'm Madison 👋

Hello, I'm Madison 👋

I’m a product designer who likes untangling complicated systems and turning them into tools people can rely on. I’m especially interested in problems where the digital world meets the physical one, things like access control, permissions, and the workflows teams use to manage real spaces and real people. I’ve led end-to-end design and user research on SaaS products, built design systems that scale, and shipped AI-powered features that significantly reduced support issues. I care about clarity, craft, and working closely with engineers and PMs to make complex work feel simpler.

Genius AI

AI self-service tools that reduced support emails by 85% and significantly increased issue resolution without human intervention.

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Workflow Builder

A visual automation tool that made complex setups approachable, and helped close a $166K deal while adding $10K+ in recurring revenue

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